Exclusively on www.aeroportparisbeauvais.com or www.aerobus.fr.
Once the reservation and payment have been made and validated, the tickets are sent directly to the email address provided beforehand.
You can request an invoice at the following address: service.clients@aeroportbeauvais.com.
No, tickets cannot be modified, exchanged, or refunded.
Line Paris-Beauvais Airport ↔ Paris Porte Maillot: No reservation is required. No physical ticket is necessary. The ticket is free for children up to 3 years old.
Line Paris-Beauvais Airport ↔ Paris La Villette: You only need to fill out the reservation form, and a ticket with a QR code will be sent to you. The ticket is free for children up to 3 years old.
No
No
No
Line Paris-Beauvais Airport ↔ Paris Porte Maillot: To the bus station agents.
Line Paris-Beauvais Airport ↔ Paris La Villette: To the drivers.
No, it is not necessary to create an account. Only an email address will be required to receive your shuttle tickets.
Paris-Beauvais Airport Line ↔ Paris Porte Maillot: You cannot purchase your ticket from the drivers, but only from sales agents on-site, at the counters and ticket machines located at the Paris-Beauvais Airport and Paris Porte Maillot bus stations.
Paris-Beauvais Airport Line ↔ Paris La Villette: Tickets can only be purchased online at aerobus.fr. Tickets cannot be purchased on-site or from the driver.
Paris-Beauvais Airport Line ↔ Paris Porte Maillot:
Paris-Beauvais Airport Line ↔ Paris La Villette:
No, currently no discounts are offered. Each customer must have a valid ticket to justify their right to a seat.
Paris-Beauvais Airport Line ↔ Paris Porte Maillot: Yes, you can pay by smartphone or in cash at the counters or ticket machines located at Paris-Beauvais Airport or Porte Maillot.
Paris-Beauvais Airport Line ↔ Paris La Villette: No, only online and with a credit card.
Visa and MasterCard credit cards, Apple Pay, and Google Pay.
No.
If it is a confirmed double payment online and not a pending transaction, please contact Distribusion: support@distribusion.com
You can file a complaint with our partner Distribusion: support@distribusion.com
Paris Porte Maillot: 22-24 Boulevard Pershing 75017 PARIS
Paris La Villette:
- Pedestrian access to the bus station from the esplanade of the Cité des Sciences: 30 avenue Corentin Cariou, INDIGO Parc de la Villette Nord-Cité des Sciences Bus Station Parking, Level 0 - Platform 18 75019 PARIS
- INDIGO Parking: 30 avenue Cariou, 61 boulevard Macdonald 75019 PARIS
Paris-Beauvais Airport, Paris Porte Maillot, and Paris La Villette.
The dates are requested for informational purposes only.
For each of our routes, it is recommended to take a shuttle to the airport scheduled at least 3 hours before your flight departure (+10/15 minutes for boarding).
Yes, please refer to the map or route description.
The shuttle can be identified by the destination display at the front or the sign behind the windshield.
Send your complaint to the following address: service.clients@aeroportbeauvais.com. (Specific details to be confirmed with customer service)
Paris-Beauvais Airport Line ↔ Paris Porte Maillot: It is possible to take an earlier shuttle depending on seat availability. We disclaim any responsibility for using a shuttle taken after the scheduled time.
Paris-Beauvais Airport Line ↔ Paris La Villette: The reservation is made for a specific trip (date and defined times), no possibility to change your departure.
Luggage that can be stored in the overhead compartments. The maximum dimensions of the luggage are 20 x 25 x 45 cm and a maximum weight of 2 kg, without disturbing other passengers.
Any item not part of the mentioned category must be stored in the bus luggage compartments.
The shuttles are wheelchair accessible.
For each of our services, it is essential to inform us of your arrival at the following address: sce.bus@aeroportbeauvais.com at least 48 hours in advance. Capacity limited to 1 person in a wheelchair per bus.
Yes.
Both the person in a wheelchair and the accompanying person must purchase a ticket.
It is possible to travel with a pet under certain conditions and free of charge for the animal. It must weigh less than 5 kg and be transported in a closed cage kept on the lap (maximum dimensions of bags or cages: 45 x 30 x 25 cm). Guide dogs for the blind are admitted free of charge, provided they are held by a special harness.
No.
The stroller must be folded and stored in the luggage compartment.
No declaration to be made online. You must pay a "bike" supplement when booking on the Aérobus website.
We invite you to file a lost item report on the site troov.com.
Given the operational constraints and the public nature of the passenger transport line connecting Paris-Beauvais Airport to Paris, Bellova cannot be held responsible for the handling of luggage, including those placed in the hold for obvious security reasons during transport. Bellova therefore declines all responsibility for the theft of luggage or items. It is prohibited to leave in luggage exceeding the authorized dimensions, intended to be placed in the bus holds, the following items: smartphones, mobile phones, tablets, laptops, cameras, any valuable items, etc.
Paris-Beauvais Airport Line ↔ Paris Porte Maillot: From Paris Porte Maillot, even if your flight is delayed, you must take a shuttle at least 3.5 hours before the initial departure time.
Paris-Beauvais Airport Line ↔ Paris La Villette: You must take the shuttle at the scheduled time. No changes are allowed.
Any lost ticket must be repurchased.
No, the Navigo Pass cannot be used to take the shuttle.
Only people accepting this rule can proceed with the ticket payment.
Currently, it is not possible to create a login account.
You can contact us at the following email address: service.clients@aeroportbeauvais.com
You can contact us at the following email address: service.clients@aeroportbeauvais.com
You can contact us at the following email address: service.clients@aeroportbeauvais.com
You can contact us at the following email address: service.clients@aeroportbeauvais.com
You can contact us at the following email address: service.clients@aeroportbeauvais.com
